Relationship Banker At Highlandtown Branch, Baltimore Md
M&T Bank
Baltimore, Maryland, United States of America
$22.61 - $37.67 hourly ph
Proactive sales solutions
Customer outreach
Branch customer experience
Identifies customer needs to provide proactive sales solutions and refer complex needs to appropriate team members
Job Summary
Identifies customer needs to provide proactive sales solutions and refer complex needs to appropriate team members.
Plays a key role in relationship management, sales processes, and risk management, including audit requirements and fraud prevention.
Services existing customers and grows the business by identifying sales opportunities, staying current on operational and product changes, and demonstrating good risk management decisions.
Matching Summary
Identifies customer needs to provide proactive sales solutions and refer complex needs to appropriate team members.
Salary
$22.61 - $37.67 Hourly
Skills & Requirements
Must-have
Proactive sales solutions
Customer outreach
Branch customer experience
Sales interactions
Risk management controls
Federal SAFE Act registration
Nice-to-have
Belonging and M&T Bank brand
Financial services product knowledge
Key Requirements
Minimum 2 years retail sales, call center, customer service, or telesales experience OR 1 year proactive sales experience
High school diploma or equivalent (GED)
Strong verbal communication and interpersonal skills
Proven ability to demonstrate exceptional customer service
Well-organized with time management and prioritization skills