Associate Director, Crm Commercial Field Optimization

Johnson & Johnson

Titusville, New Jersey, United States
Base: $137,000 to $235,750 usd; bonus/equity: not ...
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Crm platform strategy
Field sales team enablement
Ai-driven automation
** Johnson & Johnson is seeking an Associate Director for CRM Commercial Field Optimization, responsible for leading the transition to a next-generation CRM platform for US field sales teams. The ideal candidate should have substantial experience in the pharmaceutical industry, CRM systems, and AI, with a focus on driving adoption and optimizing commercial capabilities. **

Job Summary

  • Lead the transition to a next-generation CRM platform across US field sales teams, defining requirements and shaping solutions for representatives, managers, and Regional Directors.
  • Develop product strategy for CRM locally while coordinating with global initiatives, and set the product roadmap for all capabilities in the CRM platform and other identified systems.
  • Partner with field sales leadership to develop strategy for initial deployments, ongoing adoption, and continuous improvement, while also partnering with learning and development teams to develop role-based training and communications.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking an Associate Director for CRM Commercial Field Optimization, responsible for leading the transition to a next-generation CRM platform for US field sales teams. The ideal candidate should have substantial experience in the pharmaceutical industry, CRM systems, and AI, with a focus on driving adoption and optimizing commercial capabilities. **

Salary

Base: $137,000 to $235,750 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, retirement plan, 401(k), long-term incentive program, vacation, sick time, holiday pay, work/personal/family time, parental leave, condolence leave, caregiver leave, volunteer leave, military spouse time-off

Skills & Requirements

Must-have

  • CRM platform strategy
  • Field sales team enablement
  • AI-driven automation
  • Customer journey orchestration
  • Product roadmap development

Nice-to-have

  • Cross-functional collaboration
  • Behavior change championing
  • ROI measurement of AI capabilities
  • Global initiative coordination

Key Requirements

  • BS Degree required
  • At least 8 years of workforce experience
  • 5 years of pharmaceutical industry experience
  • Experience with CRM systems and solutions
  • Experience in AI
  • Demonstrated ability to influence in a large and matrixed organization

Work Rights

Not specified

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