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Alberta Blue Cross is seeking a Client Care Specialist I for Group Sales to enhance customer experience and support group sales goals. The ideal candidate will excel in relationship management, client service, and administrative tasks while aligning with the company's mission of promoting wellness and community leadership.
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Job Summary
The Client Care Specialist I serves as a key driver in achieving group sales goals by fostering strong relationships with advisors and plan administrators.
This role is crucial for delivering responsive, high-quality service via phone, email, and virtual platforms while minimizing complaints and reducing plan cancellations.
Alberta Blue Cross values diversity, encourages work-life balance, and provides opportunities for career growth within an innovative, high-energy team environment.
Matching Summary
Match Score: 75
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Alberta Blue Cross is seeking a Client Care Specialist I for Group Sales to enhance customer experience and support group sales goals. The ideal candidate will excel in relationship management, client service, and administrative tasks while aligning with the company's mission of promoting wellness and community leadership.
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Skills & Requirements
Must-have
Strong verbal and written communication skills
Ability to manage multiple tasks effectively
Experience with client relationship building
Problem-solving ability for service issues
Knowledge of plan administration processes
Nice-to-have
Comfort with change and shifting priorities
Openness to feedback in a team environment
Professionalism in client interactions
Motivation to achieve service targets
Key Requirements
Organizational skills for fast-paced environments
Clear communication and active listening abilities
Commitment to regulatory compliance and quality assurance