Client Care Specialist I – Group Sales

Alberta Blue Cross

Multiple Locations, Alberta, Canada
**
Strong verbal and written communication skills
Ability to manage multiple tasks effectively
Experience with client relationship building
** Alberta Blue Cross is seeking a Client Care Specialist I for Group Sales to enhance customer experience and support group sales goals. The ideal candidate will excel in relationship management, client service, and administrative tasks while aligning with the company's mission of promoting wellness and community leadership. **

Job Summary

  • The Client Care Specialist I serves as a key driver in achieving group sales goals by fostering strong relationships with advisors and plan administrators.
  • This role is crucial for delivering responsive, high-quality service via phone, email, and virtual platforms while minimizing complaints and reducing plan cancellations.
  • Alberta Blue Cross values diversity, encourages work-life balance, and provides opportunities for career growth within an innovative, high-energy team environment.

Matching Summary

Match Score: 75

** Alberta Blue Cross is seeking a Client Care Specialist I for Group Sales to enhance customer experience and support group sales goals. The ideal candidate will excel in relationship management, client service, and administrative tasks while aligning with the company's mission of promoting wellness and community leadership. **

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to manage multiple tasks effectively
  • Experience with client relationship building
  • Problem-solving ability for service issues
  • Knowledge of plan administration processes

Nice-to-have

  • Comfort with change and shifting priorities
  • Openness to feedback in a team environment
  • Professionalism in client interactions
  • Motivation to achieve service targets

Key Requirements

  • Organizational skills for fast-paced environments
  • Clear communication and active listening abilities
  • Commitment to regulatory compliance and quality assurance

Work Rights

Not specified

Tailored Resume

Cover Letter