Customer And Sales Support Specialist - Miami, Fl

70

Miami, FL, US
Competitive wage with shift differential; annual b...
Not specified (assumed in-office due to location)
3+ years inside sales or customer service experience
Bachelor's degree preferred or equivalent education
Proficiency in netsuite, shopify, gorgias, and loop
Galderma is seeking a Customer and Sales Support Specialist in Miami, FL, to provide exceptional customer service and sales support. The ideal candidate will have a background in customer service, preferably in the skincare industry, and will be responsible for handling inquiries, managing orders, and assisting with account management

Job Summary

  • Galderma is a global dermatology leader seeking a specialist to provide outstanding customer and sales support for its premium portfolio.
  • The role involves managing order entries, resolving complaints, handling adverse events, and coordinating with account managers and the accounting department.
  • Employees will work in a diverse, inclusive environment with opportunities for career advancement, cross-training, and competitive compensation including shift differentials.

Matching Summary

Match Score: 85

Galderma is seeking a Customer and Sales Support Specialist in Miami, FL, to provide exceptional customer service and sales support. The ideal candidate will have a background in customer service, preferably in the skincare industry, and will be responsible for handling inquiries, managing orders, and assisting with account management.

Salary

Competitive wage with shift differential; Annual bonus opportunities available; Not specified base amount

Skills & Requirements

Must-have

  • 3+ years inside sales or customer service experience
  • Bachelor's degree preferred or equivalent education
  • Proficiency in NetSuite, Shopify, Gorgias, and Loop

Nice-to-have

  • Previous skincare industry experience
  • Ability to handle large call volumes
  • Strong problem-solving and relationship-building skills

Key Requirements

  • Bachelor's Degree preferred
  • 3+ years of inside sales or customer service experience
  • Experience with NetSuite, Shopify, Gorgias, and Loop preferred

Work Rights

Not specified

Tailored Resume

Cover Letter