Usage Partnership & Loyalty Manager

UOB

Central Region, Singapore
Customer engagement strategy development
Loyalty program design and implementation
Strategic partnership management
The Usage Partnership & Loyalty Manager will be responsible for developing and executing strategies to drive customer engagement, enhance customer loyalty and more

Job Summary

  • The Usage Partnership & Loyalty Manager will be responsible for developing and executing strategies to drive customer engagement, enhance customer loyalty and more.
  • This role involves identifying, cultivating, and managing strategic partnerships, as well as designing and implementing effective loyalty programs to maximize customer lifetime value.
  • UOB is an equal opportunity employer that values honorable, enterprising, united, and committed principles in its work culture.

Matching Summary

The Usage Partnership & Loyalty Manager will be responsible for developing and executing strategies to drive customer engagement, enhance customer loyalty and more.

Skills & Requirements

Must-have

  • Customer engagement strategy development
  • Loyalty program design and implementation
  • Strategic partnership management
  • Rewards catalogue maintenance
  • Customer case handling for rewards redemption
  • End to end loyalty program maintenance

Nice-to-have

  • Team collaboration
  • Long-term customer value focus
  • Commitment to company values

Key Requirements

  • Experience in loyalty program management
  • Experience in handling rewards redemption
  • Ability to manage strategic partnerships

Work Rights

Not specified

Tailored Resume

Cover Letter