End User Services - Pc Garage Technician

General Motors

Warren, United States
Pc lifecycle support
Hardware break/fix
Enterprise it ticketing systems
The PC Garage is the front line of IT support for employees at General Motors, designed to deliver fast, reliable, and user-friendly service

Job Summary

  • The PC Garage is the front line of IT support for employees at General Motors, designed to deliver fast, reliable, and user-friendly service.
  • As a PC Garage Technician, you’ll provide hands-on support for the full lifecycle of end-user hardware, including onboarding, refreshes, offboarding, HW changes, break/fix incidents and accessories.
  • From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.

Matching Summary

The PC Garage is the front line of IT support for employees at General Motors, designed to deliver fast, reliable, and user-friendly service.

Skills & Requirements

Must-have

  • PC lifecycle support
  • Hardware break/fix
  • Enterprise IT ticketing systems
  • Customer-facing IT support
  • Onboarding hardware delivery

Nice-to-have

  • Process simplification and automation
  • Walk-up IT support concepts
  • Collaboration across IT, HR, and business functions

Key Requirements

  • Experience building, supporting and staging desktops, laptops, peripherals, and accessories
  • Strong troubleshooting skills for hardware failures
  • Familiarity with enterprise IT ticketing systems
  • Ability to manage multiple priorities while meeting strict SLAs
  • Physical ability to lift and move equipment

Work Rights

Not specified

Tailored Resume

Cover Letter