Partner directly with leaders across operations, billing, and technology to improve systems, document processes, and drive execution on high-impact initiatives that support growth across new and existing states
Job Summary
Partner directly with leaders across operations, billing, and technology to improve systems, document processes, and drive execution on high-impact initiatives that support growth across new and existing states.
Build, document, and continuously improve internal SOPs and workflows; key deliverable in Year 1 being buildout of Company Wiki.
Help roll out new tools, workflows, and process changes by training and supporting internal teams.
Matching Summary
Partner directly with leaders across operations, billing, and technology to improve systems, document processes, and drive execution on high-impact initiatives that support growth across new and existing states.
Skills & Requirements
Must-have
Microsoft Dynamics CRM power user
Process optimization and documentation
Data analysis and reporting
New state launch support
Workflow and process improvement
Nice-to-have
Thrives in ambiguity
Builds structure from ground up
Curious and proactive
Motivated by building scalable systems
Key Requirements
1-4 years of operations experience
Microsoft Office proficiency
Microsoft Dynamics 365 experience is a plus
Quickbooks/accounting software experience is a plus