It Support Analyst Ii

NCR Atleos

Hybrid
It operations support
Complex incident coordination
It supplier negotiation
This position is responsible for supporting the day to day IT operations in NCR Atleos locations, working with both local, regional and global business and IT counterparts

Job Summary

  • This position is responsible for supporting the day to day IT operations in NCR Atleos locations, working with both local, regional and global business and IT counterparts.
  • Manage and drive monthly site wide issues from site leaders through to resolution and lead high-visibility complex incident co-ordination.
  • The candidate must be able to communicate effectively with cross-functional teams and solution partners, and work effectively in a team environment as well as possess excellent organizational skills.

Matching Summary

This position is responsible for supporting the day to day IT operations in NCR Atleos locations, working with both local, regional and global business and IT counterparts.

Skills & Requirements

Must-have

  • IT operations support
  • complex incident coordination
  • IT supplier negotiation
  • global network technologies

Nice-to-have

  • strategic IT partnership
  • cross-functional communication
  • team environment
  • organizational skills

Key Requirements

  • Bachelor’s degree in IT/Computer/Electronics & Communications Engineering
  • Experience managing complex support issues
  • Experience dealing with IT suppliers
  • Knowledge of global wired and wireless network technologies

Work Rights

Not specified

Tailored Resume

Cover Letter