Collector

Axos Business Center

Base: $18.00ph - $24.00ph; bonus/equity: commissio...
Place routine calls to customers
Obtain payment commitment
Adhere to laws and regulations
The role involves determining reasons for customer payment delinquency and obtaining payment commitments while strictly adhering to all applicable laws and regulations

Job Summary

  • The role involves determining reasons for customer payment delinquency and obtaining payment commitments while strictly adhering to all applicable laws and regulations.
  • Candidates will use computerized systems to track information, troubleshoot issues, and maintain thorough records of customer payment history.
  • Axos Bank offers a comprehensive benefits package including medical, dental, vision, life insurance, paid time off, and a 401(k) retirement plan with employer match.

Matching Summary

The role involves determining reasons for customer payment delinquency and obtaining payment commitments while strictly adhering to all applicable laws and regulations.

Salary

Base: $18.00/Hr - $24.00/Hr; Bonus/Equity: Commission eligible; Benefits: Medical, Dental, Vision, Life, 401(k) Match

Skills & Requirements

Must-have

  • Place routine calls to customers
  • Obtain payment commitment
  • Adhere to laws and regulations
  • Use computerized tracking systems
  • Maintain accurate customer records

Nice-to-have

  • Experience in consumer or commercial loans
  • Ability to escalate special handling cases
  • Receptive to coaching and feedback
  • Strong communication skills

Key Requirements

  • High School Diploma required
  • 1-2 years experience in collections or accounts receivable
  • Pass credit check, criminal background check, and drug screening

Work Rights

Not specified

Tailored Resume

Cover Letter