Business Systems Analyst

Federal Reserve Bank of Cleveland

Cleveland, Ohio, United States
Base: $81,600 - $112,200 annually; bonus/equity: n...
Full time, onsite
Incident management frameworks and best practices
Requirements gathering and process modeling
Proficiency in servicenow, everbridge, or jira
The Federal Reserve Bank of Cleveland is seeking a Business Systems Analyst to oversee and optimize their Treasury Services Incident Management program. The ideal candidate will have experience in incident management, strong analytical skills, and the ability to collaborate across teams while supporting various Treasury Services

Job Summary

  • The Federal Reserve Bank of Cleveland seeks a mission-driven professional to oversee the Treasury Services Incident Management program.
  • Candidates will analyze, design, and implement incident management systems while leveraging business intelligence tools like SAP Business Objects.
  • This role requires rotational on-call support including potential after-hours availability to ensure minimal operational disruptions.

Matching Summary

Match Score: 85

The Federal Reserve Bank of Cleveland is seeking a Business Systems Analyst to oversee and optimize their Treasury Services Incident Management program. The ideal candidate will have experience in incident management, strong analytical skills, and the ability to collaborate across teams while supporting various Treasury Services.

Salary

Base: $81,600 - $112,200 annually; Bonus/Equity: Not specified; Benefits: Comprehensive health and financial security benefits offered

Skills & Requirements

Must-have

  • Incident management frameworks and best practices
  • Requirements gathering and process modeling
  • Proficiency in ServiceNow, Everbridge, or Jira
  • Strong communication across cross-functional teams
  • Ability to perform complex independent research

Nice-to-have

  • SAP Business Objects proficiency
  • Experience mentoring other business analysts
  • Knowledge of financial regulations and procedures
  • Collaboration with multiple sites and programs

Key Requirements

  • U.S. citizenship required
  • Bachelor's degree with 3+ years experience or Associate's with 5+ years
  • Background check and drug testing required prior to hire

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter