Sales & Service Ops Specialist (medical Technology)

Carl Zeiss Pty Ltd

Manila, Philippines
On-site
Sales order processing in crm
Service order processing in crm
Coordinate with logistics
Carl Zeiss Pty Ltd is seeking a Sales & Service Ops Specialist for their Manila office, focusing on sales order processing, service operations, and marketing support within the medical technology sector. The ideal candidate will have significant experience in administration and customer service, with a preference for those familiar with medical technology

Job Summary

  • Perform sales order processing in CRM, including contract preparation and tender submission, and coordinate with logistics to ensure delivery deadlines are met.
  • Handle incoming customer service inquiries via hotline, dispatch jobs to Service Engineers, and manage daily service order processing in CRM.
  • Support commercial teams with end-to-end execution of marketing events and activities, including budgeting, planning, and lead generation initiatives.

Matching Summary

Match Score: 85

Carl Zeiss Pty Ltd is seeking a Sales & Service Ops Specialist for their Manila office, focusing on sales order processing, service operations, and marketing support within the medical technology sector. The ideal candidate will have significant experience in administration and customer service, with a preference for those familiar with medical technology.

Skills & Requirements

Must-have

  • Sales order processing in CRM
  • Service order processing in CRM
  • Coordinate with logistics
  • Handle customer inquiries
  • Marketing event support
  • Manage marketing budget

Nice-to-have

  • Proactive mindset
  • Good team player
  • Able to multitask
  • Identify issues and resolve

Key Requirements

  • 5 years working experience
  • Minimum 2 years administration, order processing, customer service
  • Degree in Business Administration, Marketing, Supply Chain or related
  • Experience in medical technology industry highly preferred

Work Rights

Not specified

Tailored Resume

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