Vacation Planner - Call Center Inbound Sales - Work From Home (mexico City Area)

Marriott Vacations Worldwide

Mexico City, Mexico
Fully remote
Promote vacation ownership preview packages
Answer questions about destinations
Check accommodation availability
Introduce and promote the Marriott Vacations Worldwide brands to sell vacation ownership preview packages over the phone

Job Summary

  • Introduce and promote the Marriott Vacations Worldwide brands to sell vacation ownership preview packages over the phone.
  • Vacation Planner sales associates at the call center promote accommodation upgrades and extra nights to drive additional revenue when available.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.

Matching Summary

Introduce and promote the Marriott Vacations Worldwide brands to sell vacation ownership preview packages over the phone.

Skills & Requirements

Must-have

  • promote vacation ownership preview packages
  • answer questions about destinations
  • check accommodation availability
  • overcome objections
  • follow company policies

Nice-to-have

  • maintain polite and enthusiastic demeanor
  • develop positive working relationships
  • anticipate and address guest needs

Key Requirements

  • Verify eligibility requirements
  • Leverage guest loyalty

Work Rights

Not specified

Tailored Resume

Cover Letter