Sea Area Head Of Customer Success

Maersk

Singapore
On-site
Drive customer success excellence
Operational excellence & continuous improvement
Sales coverage execution
Maersk is seeking a Sea Area Head of Customer Success in Singapore to lead customer success initiatives across Southeast Asia. The ideal candidate will have extensive experience in sales processes and customer success within the logistics industry, along with strong leadership and analytical skills

Job Summary

  • Act as a strategic partner to Area Sales Managers driving the Sales Leadership Team agenda, team insights, identifying where to prioritize focus and ensuring alignment with regional strategy.
  • Lead the standardisation of Customer Success Partner processes across Southeast Asia, ensuring consistent and value-driven customer engagement.
  • Ensure high standards of data quality, governance, and compliance in line with regional and global requirements.

Matching Summary

Match Score: 85

Maersk is seeking a Sea Area Head of Customer Success in Singapore to lead customer success initiatives across Southeast Asia. The ideal candidate will have extensive experience in sales processes and customer success within the logistics industry, along with strong leadership and analytical skills.

Skills & Requirements

Must-have

  • Drive Customer Success Excellence
  • Operational Excellence & Continuous Improvement
  • Sales Coverage Execution
  • Team Leadership
  • Data Quality and Governance

Nice-to-have

  • Continuous Learning
  • Diversity and Collaboration
  • Global Trade and Logistics Expertise

Key Requirements

  • 8-10 years in Sales Processes, Customer Success, or Commercial Operations
  • 4-5 years of leadership experience
  • Deep understanding of sales coverage, pipeline management
  • Proven ability to lead, influence, and drive alignment
  • Strong stakeholder management skills

Work Rights

Not specified

Tailored Resume

Cover Letter