Customer Banking Specialist - Mona Vale (12 Months Contract)

CommBank

Mona Vale, New South Wales, Australia
On-site
In-depth customer conversations
Process credit product applications
Financial health checks
CommBank is seeking a Customer Banking Specialist for a 12-month contract at their Mona Vale branch, requiring part-time availability of 18 hours per week. The role involves engaging with customers to address their banking needs, with an emphasis on exceptional service and financial education

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Mona Vale Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for a 12-month contract at their Mona Vale branch, requiring part-time availability of 18 hours per week. The role involves engaging with customers to address their banking needs, with an emphasis on exceptional service and financial education.

Skills & Requirements

Must-have

  • In-depth customer conversations
  • Process credit product applications
  • Financial Health Checks
  • Educate on in-branch technology
  • Problem-solving and effective solutions

Nice-to-have

  • Act with integrity
  • Place customer at the centre
  • See the big picture for customers
  • Holistic solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • 12 Months Contract

Work Rights

Not specified

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