Analyze, design, and improve end-to-end processes, aligning business and technology to drive digital transformation for clients
Job Summary
Analyze, design, and improve end-to-end processes, aligning business and technology to drive digital transformation for clients.
Lead ITSM consulting initiatives, defining and transforming service management operating models to enhance efficiency, service quality, and risk control.
Work on cutting-edge projects for leading market clients, enjoying professional development, a great work environment, and flexibility.
Matching Summary
Analyze, design, and improve end-to-end processes, aligning business and technology to drive digital transformation for clients.
Skills & Requirements
Must-have
ITSM processes
ITIL framework knowledge
CMDB experience
ServiceNow tool experience
Stakeholder management skills
English B2/C1 level
Nice-to-have
Digital transformation leadership
Continuous service improvement
Cross-functional collaboration
Diverse and inclusive environment
Key Requirements
Extensive experience in IT operations and ITSM consulting