Application Support Analyst

Marsh & McLennan Companies Inc

Mexico City, Mexico
Hybrid (3 days onsite)
Application support analyst role
Microsoft dynamics crm applications
Monitor application performance metrics
Marsh & McLennan is seeking an Application Support Analyst to join their Mexico City team, focusing on ensuring the functionality of business-critical systems, particularly Microsoft Dynamics CRM. The role involves collaboration with various teams to address application issues and implement enhancements while fostering a vibrant work culture that emphasizes professional development

Job Summary

  • Serve as the Application Support Analyst for our applications and answer / facilitate questions from the staff and/or ITS team.
  • Help design, develop, document, and test changes to systems, including KB documentation for support staff.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Matching Summary

Match Score: 85

Marsh & McLennan is seeking an Application Support Analyst to join their Mexico City team, focusing on ensuring the functionality of business-critical systems, particularly Microsoft Dynamics CRM. The role involves collaboration with various teams to address application issues and implement enhancements while fostering a vibrant work culture that emphasizes professional development.

Skills & Requirements

Must-have

  • Application Support Analyst role
  • Microsoft Dynamics CRM applications
  • monitor application performance metrics
  • drive issue resolution
  • advanced level of English

Nice-to-have

  • professional development opportunities
  • inclusive culture
  • supportive leaders

Key Requirements

  • Bachelor's degree or equivalent experience
  • +3 years of application support experience
  • Microsoft Dynamics experience preferred
  • Exposure to diverse technologies

Work Rights

Not specified

Tailored Resume

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