[pro] Service Account Manager

ZF CV Systems North America LLC

AZ, US
On-site
Zf [pro]service workshop network
Network quality and coverage
Customer experience enhancement
Maintain and expand the ZF [pro]Service Workshop Network by driving network quality, coverage, and value

Job Summary

  • Maintain and expand the ZF [pro]Service Workshop Network by driving network quality, coverage, and value.
  • Conduct annual audits of network partners to ensure compliance, performance, and service quality.
  • Build and maintain strong relationships through proactive support and service, ensuring all activities contribute to the direct or indirect sale of ZF products and services.

Matching Summary

Maintain and expand the ZF [pro]Service Workshop Network by driving network quality, coverage, and value.

Skills & Requirements

Must-have

  • ZF [pro]Service Workshop Network
  • network quality and coverage
  • customer experience enhancement
  • program benefits promotion
  • cross-functional collaboration

Nice-to-have

  • technical understanding
  • customer service excellence
  • program development skills
  • marketing initiatives support
  • network engagement events

Key Requirements

  • Bachelor's Degree in Business, Engineering, or other relevant field
  • 3+ years of experience in Sales and/or Customer Service
  • Automotive industry experience required
  • Commercial Vehicle market experience preferred
  • Microsoft Office and Salesforce proficiency

Work Rights

Not specified

Tailored Resume

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