Customer Service Representative

Troy and Heights Animal Hospital

Troy, MI, United States
Base: $17.00/ hr.; bonus/equity: not specified; be...
On-site
Greet clients and patients
Schedule appointments and manage phone calls
Assist with check-in/check-out
Troy and Heights Animal Hospital is seeking a Client Service Representative (CSR) to join their supportive and compassionate team. The ideal candidate should have a love for animals and strong customer service skills, preferably with a veterinary or medical background

Job Summary

  • Greet clients and patients with warmth and professionalism.
  • Schedule appointments and manage phone calls.
  • Assist with check-in/check-out and payment processing.

Matching Summary

Match Score: 85

Troy and Heights Animal Hospital is seeking a Client Service Representative (CSR) to join their supportive and compassionate team. The ideal candidate should have a love for animals and strong customer service skills, preferably with a veterinary or medical background.

Salary

Base: $17.00/ hr.; Bonus/Equity: Not specified; Benefits: PTO, Sick Leave, Pet Care Discounts, Uniform Allowance, 401K with matching, Medical, Dental, Vision Insurance, Life insurance, Short- and Long-Term Disability, Continuing Education Opportunities

Skills & Requirements

Must-have

  • Greet clients and patients
  • Schedule appointments and manage phone calls
  • Assist with check-in/check-out
  • Process payments
  • Support technical team
  • Create calm, welcoming experience

Nice-to-have

  • Love animals and people
  • Team player
  • Compassionate
  • Fun-loving crew

Key Requirements

  • Customer service experience
  • Veterinary or medical background preferred
  • Genuine love for animals
  • Reliable and compassionate team player
  • Strong communication and multitasking skills

Work Rights

Not specified

Tailored Resume

Cover Letter