Knowledge Management Specialist

N.C. State Board of Elections

Unknown, North Carolina, US
Base: $64,621 - $85,000; bonus/equity: not specifi...
Develop knowledge base
Create documentation templates
Collaborate with subject matter experts
The Knowledge Management Specialist will collaborate with subject matter experts, software developers, and project management to develop, produce, and communicate presentation materials, including manuals, job aids, and standard operating procedures

Job Summary

  • The Knowledge Management Specialist will collaborate with subject matter experts, software developers, and project management to develop, produce, and communicate presentation materials, including manuals, job aids, and standard operating procedures.
  • This position is responsible for documenting and standardizing the retention of internal processes, developing a knowledge base as a county user resource, and conducting training needs analyses.
  • The role involves business analysis functions such as ensuring proposed solutions meet business needs, participating in brainstorming sessions, and assisting with gathering requirements for system specifications.

Matching Summary

The Knowledge Management Specialist will collaborate with subject matter experts, software developers, and project management to develop, produce, and communicate presentation materials, including manuals, job aids, and standard operating procedures.

Salary

Base: $64,621 - $85,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Develop knowledge base
  • Create documentation templates
  • Collaborate with subject matter experts
  • Develop training materials
  • Adult learning strategies

Nice-to-have

  • Project coordination leadership
  • Elections administration experience
  • Adult learning methodologies

Key Requirements

  • Bachelor's degree and 5 years of experience
  • Equivalent combination of training and experience
  • Experience with design platforms
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

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