Customer Service Representative - Moonee Ponds

CommBank

Moonee Ponds, Victoria, Australia
Respond to transactional banking needs
Process deposits, withdrawals, bank cheques
Complete financial health checks
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Moonee Ponds Branch you’ll be: Responding to customers transactional banking needs, delivering a seamless customer experience.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, bank cheques
  • Complete financial health checks
  • Adhere to bank processes and procedures
  • Work Wednesday, Thursday, Friday 9:30-4

Nice-to-have

  • Passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative culture
  • Work in a busy retail environment

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Holistic solutions for customers

Work Rights

Not specified

Tailored Resume

Cover Letter