It Service Delivery Manager Identity And Access Management & Digital Workplace

Airbus Aerostructures S.R.L.

Brașov, Romania
Competitive salary; multiple bonuses for performan...
Hybrid
Identity and access management domain expertise
Digital workplace ecosystem management
Multi-vendor contract negotiation skills
The role involves managing and steering external suppliers across both the Identity and Access Management and Digital Workplace domains to support 19,000 customers

Job Summary

  • The role involves managing and steering external suppliers across both the Identity and Access Management and Digital Workplace domains to support 19,000 customers.
  • Candidates will define, monitor, and enforce critical Service Level Agreements and Key Performance Indicators to ensure operational stability within Airbus Aerostructures.
  • The position offers a competitive salary, performance bonuses, private medical plans, and a hybrid work policy with provided transportation in the Brașov area.

Matching Summary

The role involves managing and steering external suppliers across both the Identity and Access Management and Digital Workplace domains to support 19,000 customers.

Salary

Competitive salary; Multiple bonuses for performance, attendance, and holidays; Comprehensive benefits package including private medical plan

Skills & Requirements

Must-have

  • Identity and Access Management domain expertise
  • Digital Workplace ecosystem management
  • Multi-vendor contract negotiation skills
  • SLA and KPI enforcement capabilities
  • End-to-end supplier lifecycle tracking

Nice-to-have

  • German language proficiency
  • Conflict resolution in complex environments
  • Experience with legacy system risk mitigation
  • Strategic roadmap alignment with business goals

Key Requirements

  • Degree in Business Administration, IT Management, or Informatics
  • Proven experience in ITIL-based service delivery
  • Fluency in Romanian and English languages
  • Strong track record in supplier steering within multi-vendor environments

Work Rights

Not specified

Tailored Resume

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