Course Advisory

ENCOMPASSE

Paya Lebar, Singapore
Not specified; not specified; not specified
Confident working with it systems
Proficient in ms word and excel
Logical and analytical thinking skills
The role requires confident interaction with IT systems including training management and customer relation platforms

Job Summary

  • The role requires confident interaction with IT systems including training management and customer relation platforms.
  • Candidates must possess strong logical thinking and the ability to resolve customer complaints effectively.
  • This is a shift-based position located at Paya Lebar requiring availability on weekdays and Saturdays.

Matching Summary

Match Score: 75

The role requires confident interaction with IT systems including training management and customer relation platforms.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Confident working with IT systems
  • Proficient in MS Word and Excel
  • Logical and analytical thinking skills
  • Good written and spoken communication
  • Open to working shifts

Nice-to-have

  • Friendly and professional customer demeanor
  • Strong stress tolerance abilities
  • Quick decision-making during interactions
  • Excellent service mindset
  • Adaptable to fast-paced environments

Key Requirements

  • At least Nitec or equivalent qualification
  • Minimum 2 years of customer service experience
  • Strong attention to detail and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter