Corporate and registered agent industry experience
50 state filing knowledge
Heavy direct client interactions
Wolters Kluwer is seeking a Senior Customer Service Representative for their Corporate, Sr. Registered Agent Services team, with a hybrid work model requiring two days in-office attendance each month. The role demands strong organizational skills and a solid background in the corporate and registered agent industry to effectively manage complex client interactions and deliver exceptional service
Job Summary
As a Senior Customer Service Representative, you will leverage specialized skills to address non-standard operational and administrative problems and cultivate in-depth customer relationships.
Responsibilities include managing complex onboarding, responding to client requests, and handling corporate filings such as articles of incorporation, amendments, and annual reports.
Wolters Kluwer offers a wide variety of competitive benefits and programs including Medical, Dental, & Vision Plans, 401(k), and Tuition Assistance Plan.
Matching Summary
Match Score: 85
Wolters Kluwer is seeking a Senior Customer Service Representative for their Corporate, Sr. Registered Agent Services team, with a hybrid work model requiring two days in-office attendance each month. The role demands strong organizational skills and a solid background in the corporate and registered agent industry to effectively manage complex client interactions and deliver exceptional service.
Salary
Base: $34,000.00 - $57,500.00 USD; Bonus/Equity: Eligible for Bonus; Benefits: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave
Skills & Requirements
Must-have
Corporate and Registered Agent Industry Experience
50 state filing knowledge
Heavy direct client interactions
Advanced communication skills
Specialized problem-solving ability
CRM system proficiency
Nice-to-have
Adaptable and detail-oriented
Customer advocacy focus
Cross-functional collaboration
Team collaboration skills
Key Requirements
3-5 years exclusive experience in corporate and registered agent industry