Operations Analyst

Philips

Cambridge, MA, US
Base: $89,880 to $143,808; bonus/equity: annual in...
Fully remote
Issue resolution and reporting
Installed base data maintenance
Order installation timeline tracking
Provides operational and administrative support across service processes, including issue resolution, reporting, and data maintenance to support team performance

Job Summary

  • Provides operational and administrative support across service processes, including issue resolution, reporting, and data maintenance to support team performance.
  • Supports the Department Manager and team members in various routine to moderately complex tasks and projects by providing administrative assistance as needed.
  • We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Matching Summary

Provides operational and administrative support across service processes, including issue resolution, reporting, and data maintenance to support team performance.

Salary

Base: $89,880 to $143,808; Bonus/Equity: Annual incentive bonus, sales commission or long-term incentives may be offered; Benefits: Comprehensive Philips Total Rewards benefits program

Skills & Requirements

Must-have

  • Issue resolution and reporting
  • Installed Base data maintenance
  • Order installation timeline tracking
  • Revenue forecast data collection
  • Advanced Microsoft Excel techniques
  • Microsoft Office proficiency

Nice-to-have

  • Collaborative team player
  • Detail-oriented problem solver
  • Clear communication of insights
  • Continuous improvement initiatives

Key Requirements

  • Bachelor's degree or 4+ years of experience
  • US work authorization required
  • Reside in or within commuting distance to Cambridge, MA

Work Rights

US work authorization

Tailored Resume

Cover Letter