Customer Experience Manager - Dan Murphy's West Lakes

Dan Murphy's

West Lakes, Australia
Not specified; not specified; exclusive discount c...
On-site
Team leadership and motivation
Customer experience management
In-store merchandising execution
The role involves motivating and leading a team to deliver a world-class customer experience that promotes loyalty and contributes to revenue growth

Job Summary

  • The role involves motivating and leading a team to deliver a world-class customer experience that promotes loyalty and contributes to revenue growth.
  • Candidates are expected to build a culture centered on understanding the local community and utilizing customer feedback as a pillar in decision-making.
  • Employees receive an exclusive discount card for Dan Murphy's, BWS, ALH pubs, Woolworths, and Big W, along with access to comprehensive wellbeing support.

Matching Summary

The role involves motivating and leading a team to deliver a world-class customer experience that promotes loyalty and contributes to revenue growth.

Salary

Not specified; Not specified; Exclusive discount card and employee assistance program included

Skills & Requirements

Must-have

  • Team leadership and motivation
  • Customer experience management
  • In-store merchandising execution
  • Community engagement strategies
  • Fast-paced retail environment

Nice-to-have

  • Entrepreneurial spirit
  • Authentic self-expression
  • Forward-thinking decision making
  • Collaborative communication style
  • Passion for people development

Key Requirements

  • Functional screening assessment completion
  • No unsolicited agency resumes accepted

Work Rights

Not specified

Tailored Resume

Cover Letter