Entry Level Support Engineer - New Zealand (potential Future Opportunity)

New Era Technology

New Zealand
On-site
Nz citizen or permanent residency
Full or restricted nz driver's license
First point of contact for it issues
New Era Technology is seeking an Entry Level Support Engineer in New Zealand, focusing on providing technical support in the education sector. The role emphasizes customer service, problem-solving, and collaboration, with a commitment to professional growth within a supportive team environment

Job Summary

  • The role serves as the first point of contact for IT-related issues within the education sector, requiring face-to-face interaction and ticket board management.
  • New Era Technology offers a supportive culture with internal career growth opportunities and a Certification Bonus Program to help employees earn while they learn.
  • Candidates must prioritize and troubleshoot technical issues while collaborating with cross-functional teams to resolve complex problems for non-technical clients.

Matching Summary

Match Score: 85

New Era Technology is seeking an Entry Level Support Engineer in New Zealand, focusing on providing technical support in the education sector. The role emphasizes customer service, problem-solving, and collaboration, with a commitment to professional growth within a supportive team environment.

Skills & Requirements

Must-have

  • NZ Citizen or Permanent Residency
  • Full or Restricted NZ Driver's License
  • First point of contact for IT issues

Nice-to-have

  • Experience with Windows 11 and Server 2022
  • Knowledge of Azure Active Directory
  • Familiarity with FortiGate Firewalls
  • Support experience with Ruckus and HP Switching
  • Wireless networking knowledge (Aruba/Aerohive)
  • Printer and Copier troubleshooting skills

Key Requirements

  • Must be a New Zealand Citizen
  • Must hold Permanent Residency in New Zealand
  • Must possess a valid NZ Driver's License

Work Rights

Must have NZ Citizenship or Permanent Residency

Tailored Resume

Cover Letter