Operation Lead

Centific Global

Remote
Base: $100k annually; bonus/equity: not specified;...
Remote
Genai and ai data services
Operational strategy and leadership
Process improvement and optimization
Centific Global is seeking an Operations Lead to manage the discovery phase of new opportunities in GenAI and AI data services. The ideal candidate will have extensive experience in operations management, client engagement, and process improvement, along with a strong technical understanding of data workflows

Job Summary

  • As an Operations Lead, you will be responsible for the discovery phase of new opportunities in GenAI and AI data services, including scope definition, interfacing with client and internal stakeholders, pricing and design of process workflows.
  • Develop and maintain a knowledge base of pilot and program data to streamline the discovery phase of new opportunities and develop and implement scalable operational strategies to support the delivery of solutions and services.
  • Work closely with product management, engineering, delivery teams, and other teams to align operational processes with business objectives and facilitate communication between multicultural teams across different time-zones to ensure alignment and address any operational challenges.

Matching Summary

Match Score: 85

Centific Global is seeking an Operations Lead to manage the discovery phase of new opportunities in GenAI and AI data services. The ideal candidate will have extensive experience in operations management, client engagement, and process improvement, along with a strong technical understanding of data workflows.

Salary

Base: $100K Annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • GenAI and AI data services
  • operational strategy and leadership
  • process improvement and optimization
  • solution deployment coordination
  • client and stakeholder engagement
  • global and remote team collaboration

Nice-to-have

  • zero-distance innovation solutions
  • multilingual datasets
  • industry-specific LLMs
  • vector databases

Key Requirements

  • Minimum of 5 years of experience in service operations management
  • Minimum of 2 years of vendor-side experience
  • Minimum of 2 years of experience in operations and/or project management
  • Experience with global and remote team collaboration
  • Experience with GenAI, AI, localization, or related projects
  • Technical understanding of basic file formats, scripts and data ingestion pipelines
  • Advanced proficiency with the Office Tool Suite and JIRA workflows

Work Rights

Not specified

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