Operations Officer, Chargeback, Copc (contract)

UOB United Overseas Bank Limited

Analyzing chargeback scenarios
Processing chargeback requests
Strong analytical and problem solving skills
The role involves analyzing various chargeback scenarios and processing requests while adhering to strict service level agreements

Job Summary

  • The role involves analyzing various chargeback scenarios and processing requests while adhering to strict service level agreements.
  • Candidates must possess strong analytical skills to identify opportunities for improving productivity, risk controls, and service quality.
  • UOB is a leading bank in Asia with over 80 years of history guided by values of being honorable, enterprising, united, and committed.

Matching Summary

The role involves analyzing various chargeback scenarios and processing requests while adhering to strict service level agreements.

Skills & Requirements

Must-have

  • Analyzing chargeback scenarios
  • Processing chargeback requests
  • Strong analytical and problem solving skills
  • Proficient in Microsoft Office Excel Word PowerPoint
  • Meticulous attention to detail

Nice-to-have

  • Ability to think outside the box
  • Cross-functional collaboration skills
  • Self-motivated and resourceful team player
  • Experience with digitization efforts
  • Driving outcomes through influence

Key Requirements

  • Recognized diploma or degree required
  • Ability to cope with change in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter