Global Technical Account Management Lead, Cash App Pay, Afterpay & Clearpay

Block

Bay Area, CA, United States
Zone a-d: $207,900—$285,900 usd; market-based appr...
On-site
Lead distributed global tam team
Define global technical account strategy
Drive commercial outcomes via merchant enablement
Block is seeking a leader to define the global strategy for its Technical Account Management team supporting Cash App Pay, Afterpay, and Clearpay

Job Summary

  • Block is seeking a leader to define the global strategy for its Technical Account Management team supporting Cash App Pay, Afterpay, and Clearpay.
  • The role involves leading a distributed team across the US, UK, and Australia to drive merchant growth, retention, and commercial outcomes through proactive technical partnership.
  • Candidates must possess deep technical fluency in payments infrastructure and APIs while demonstrating the ability to build strong cross-functional partnerships with Sales, Product, and Engineering.

Matching Summary

Block is seeking a leader to define the global strategy for its Technical Account Management team supporting Cash App Pay, Afterpay, and Clearpay.

Salary

Zone A-D: $207,900—$285,900 USD; Market-based approach; Ranges may be modified

Skills & Requirements

Must-have

  • Lead distributed global TAM team
  • Define global technical account strategy
  • Drive commercial outcomes via merchant enablement
  • Partner with Product and Engineering teams
  • Establish KPIs and performance measurement frameworks

Nice-to-have

  • Experience with AI and automation implementation
  • Background in incident management processes
  • Direct experience with buy-now-pay-later services
  • Strong cross-functional leadership skills

Key Requirements

  • Significant experience in technical account management or solutions engineering
  • Proven track record of managing distributed global teams
  • Technical fluency across payments infrastructure and APIs
  • Experience scaling technical post-sales functions
  • Ability to navigate complex global markets and regulations

Work Rights

Not specified

Tailored Resume

Cover Letter