Facilitate the transfer of patients from internal and external facilities into the Cleveland Clinic Health System, optimizing patient placement to maximize enterprise capacity
Job Summary
Facilitate the transfer of patients from internal and external facilities into the Cleveland Clinic Health System, optimizing patient placement to maximize enterprise capacity.
Serve as the initial point of contact for transfer requests, gathering demographic, insurance, and clinical data, and coordinating with referring parties and accepting providers.
Implement HIPPA privacy regulations and Patient Bill of Rights, and actively participate in maintaining 24/7 daily systems to maximize patient flow and optimize bed capacity.
Matching Summary
Facilitate the transfer of patients from internal and external facilities into the Cleveland Clinic Health System, optimizing patient placement to maximize enterprise capacity.
Skills & Requirements
Must-have
patient placement
coordinate patient transfers
medical terminology knowledge
customer service skills
HIPAA compliance
Nice-to-have
passionate caregivers
transforming patient experience
healing, welcoming, supportive environment
develop long term relationships
Key Requirements
Associate's Degree or High School Diploma/GED
1 year clinical experience or 2 years general experience
Knowledge of medical terminology
Working knowledge of computerized hospital systems