Enterprise Support Specialist, Japanese Speaking (tokyo, Japan)
Figma
Tokyo, Japan
On-site
3+ years technical saas support experience
Enterprise customer support expertise
Saml/sso and scim configuration troubleshooting
Figma is seeking an Enterprise Support Specialist fluent in Japanese to join their team in Tokyo. The role involves providing top-notch technical support to enterprise customers and collaborating with various internal teams to enhance the customer experience
Job Summary
The role involves partnering with the Enterprise Support Manager to deliver high-quality support for Figma's most strategic customers.
You will act as the voice of the customer by identifying trends and presenting data-backed cases for product improvements to Engineering teams.
Figma values a culture of 'Grow as you go,' encouraging candidates who are curious and eager to learn even if their experience isn't a perfect match.
Matching Summary
Match Score: 85
Figma is seeking an Enterprise Support Specialist fluent in Japanese to join their team in Tokyo. The role involves providing top-notch technical support to enterprise customers and collaborating with various internal teams to enhance the customer experience.