Quality Complaint Management Specialist

Sanofi

Bogota, Colombia
Hybrid
Product technical complaint handling
Regulatory compliance in pharmaceutical quality
Cross-functional stakeholder collaboration
Sanofi is a global life sciences company committed to improving access to healthcare and supporting patients worldwide through innovative healthcare solutions

Job Summary

  • Sanofi is a global life sciences company committed to improving access to healthcare and supporting patients worldwide through innovative healthcare solutions.
  • The Quality Complaint Management Specialist will handle end-to-end complaint processing for medical devices, pharmaceuticals, biologics, and combination products while ensuring compliance with regulatory standards.
  • Employees benefit from flexible working policies including up to 50% remote work, private medical care, life and health insurance, and gender-neutral paid parental leave.

Matching Summary

Sanofi is a global life sciences company committed to improving access to healthcare and supporting patients worldwide through innovative healthcare solutions.

Skills & Requirements

Must-have

  • Product Technical Complaint handling
  • Regulatory compliance in pharmaceutical quality
  • Cross-functional stakeholder collaboration
  • Quality Management System documentation
  • Complaint database management
  • Problem-solving and analytical skills

Nice-to-have

  • Team-oriented and flexible work style
  • Proactive approach to process improvement
  • Multitasking in stressful environments

Key Requirements

  • 1-3 years pharmaceutical industry experience
  • Bachelor’s or Masters in Life Sciences or related fields
  • Excellent English and Portuguese language skills

Work Rights

Not specified

Tailored Resume

Cover Letter