Sr. Associate, Process Manager (auto)

Capital One

Plano, TX, United States
Base: $80,800 - $92,200; bonus/equity: performance...
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Process improvement initiatives
Collect and analyze process data
Maintain formal process documents
** Capital One is seeking a Sr. Associate, Process Manager for their Financial Services Servicing Command Center in Plano, TX. The role involves leading process improvement initiatives and collaborating with senior leaders to enhance customer experience and operational excellence. **

Job Summary

  • You will be the driving department initiatives, creating and enhancing processes that deliver excellence to your customer each and every time.
  • This is more than a process management role; it's an opportunity to become a trusted advisor and strategic partner.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Matching Summary

Match Score: 75

** Capital One is seeking a Sr. Associate, Process Manager for their Financial Services Servicing Command Center in Plano, TX. The role involves leading process improvement initiatives and collaborating with senior leaders to enhance customer experience and operational excellence. **

Salary

Base: $80,800 - $92,200; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • process improvement initiatives
  • collect and analyze process data
  • maintain formal process documents
  • collaboration with senior leaders
  • resolve complex problems

Nice-to-have

  • strategic thinker
  • insightful guidance
  • trusted advisor
  • adapt to change quickly
  • influence up is key

Key Requirements

  • At least 1 year of experience in Microsoft Office or G Suite
  • At least 1 year of experience in project, process, program, or risk management
  • High School Diploma, GED or equivalent certification
  • 2+ years of people leadership experience
  • 2+ years of experience in project, process, program, or risk management

Work Rights

Not specified

Tailored Resume

Cover Letter