Field Service Technician (field Based) Cleveland, Oh

BD

Cleveland, OH, US
Base: $21.60 - $33.60 usd hourly; bonus/equity: no...
Fully remote
Field service experience
Mechanical proficiency with hand tools
Knowledge of microsoft operating systems
BD Parata is seeking a motivated Field Support Engineer to provide industry-leading support and service to pharmacies using cutting-edge automation technology

Job Summary

  • BD Parata is seeking a motivated Field Support Engineer to provide industry-leading support and service to pharmacies using cutting-edge automation technology.
  • The role involves delivering world-class customer service, maintaining equipment uptime, and collaborating with teams to resolve complex technical issues.
  • BD offers a culture focused on collaboration, authenticity, innovation, and continuous personal and professional growth.

Matching Summary

BD Parata is seeking a motivated Field Support Engineer to provide industry-leading support and service to pharmacies using cutting-edge automation technology.

Salary

Base: $21.60 - $33.60 USD hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Field service experience
  • Mechanical proficiency with hand tools
  • Knowledge of Microsoft Operating Systems
  • Basic computer networking skills
  • Travel by car up to four hours daily
  • Ability to lift up to 100 pounds
  • Customer service and problem resolution

Nice-to-have

  • Continuous learning and growth mindset
  • Collaboration and innovation culture
  • Willingness to assist with new product implementations
  • Flexibility to work weekends and holidays

Key Requirements

  • High School Diploma
  • 3-5 years field service experience
  • Proficient with Microsoft Office applications
  • Understanding of router and switch setup
  • Ability to navigate and edit configuration files
  • Knowledge of PC ghosting and re-imaging
  • Associates degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter