Customer Support Agent - French/english Speaking

Teamtailor

Stockholm, Sweden
Hybrid remote
Fluent in french and english
Experience in customer support
Saas platform experience
Teamtailor is seeking a French-speaking Customer Support Agent to join their Stockholm HQ. The role involves delivering exceptional customer service, troubleshooting technical issues, and contributing to a positive user experience in a fast-paced SaaS environment

Job Summary

  • The role involves delivering exceptional support to users via live chat, email, and phone to ensure a seamless technology experience.
  • Teamtailor boasts an average response time of 2 minutes and a 98% customer satisfaction score for its global SaaS platform.
  • Employees receive a starter kit including a MacBook, iPhone, and company swag along with 25 days of paid vacation.

Matching Summary

Match Score: 85

Teamtailor is seeking a French-speaking Customer Support Agent to join their Stockholm HQ. The role involves delivering exceptional customer service, troubleshooting technical issues, and contributing to a positive user experience in a fast-paced SaaS environment.

Skills & Requirements

Must-have

  • Fluent in French and English
  • Experience in customer support
  • SaaS platform experience

Nice-to-have

  • Analytical thinking skills
  • Proactive problem-solving attitude
  • Technical troubleshooting ability

Key Requirements

  • Fluency in French and English required
  • Solid customer support experience preferred
  • Hybrid remote work based in Stockholm

Work Rights

Not specified

Tailored Resume

Cover Letter