Universal Banker - Amherst

Truist Bank

Amherst, VA, United States
On-site
Client transaction completion
Accurate record keeping
Superior quality service
Truist Bank is seeking a Universal Banker for its Amherst, VA location. The role focuses on delivering exceptional client service, managing transactions, and supporting sales activities, with a requirement for previous client service experience

Job Summary

  • Provide a distinctive client experience by facilitating courteous conversation and conducting both complex and standardized transactions while uncovering needs.
  • Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities.
  • Adhere to internal controls, operational procedures and risk management policies, staying informed of all changes in policies and procedures to ensure compliance with current guidelines.

Matching Summary

Match Score: 85

Truist Bank is seeking a Universal Banker for its Amherst, VA location. The role focuses on delivering exceptional client service, managing transactions, and supporting sales activities, with a requirement for previous client service experience.

Skills & Requirements

Must-have

  • Client transaction completion
  • Accurate record keeping
  • Superior quality service
  • Outbound calling support
  • Integrated Relationship Management

Nice-to-have

  • Digital self-service education
  • Team sales process participation
  • Advanced product knowledge

Key Requirements

  • High school diploma or equivalent
  • Two years of teller or cash handling experience
  • Six months of client relationship building or sales experience
  • Excellent interpersonal and communication skills
  • Ability to master PC keyboard and software skills
  • Ability to multi-task under time constraints
  • Proficiency in Microsoft Office software
  • Ability to travel for staffing needs
  • Ability to work weekends and/or extended hours

Work Rights

Not specified

Tailored Resume

Cover Letter