Guest Relation Agent - Aman Rosa Alpina

Amanresorts International Pte. Ltd

San Cassiano, Italy
Guest relations or front office
5-star luxury hotel experience
Anticipate guest needs
The Guest Relations Agent serves as the primary ambassador of the Aman spirit

Job Summary

  • The Guest Relations Agent serves as the primary ambassador of the Aman spirit.
  • You will be the main point of contact for our guests, ensuring their journey—from pre-arrival to departure—is seamless, personalized, and memorable.
  • We are looking for a storyteller and a host who can anticipate wishes and build genuine connections.

Matching Summary

The Guest Relations Agent serves as the primary ambassador of the Aman spirit.

Skills & Requirements

Must-have

  • guest relations or front office
  • 5-star luxury hotel experience
  • anticipate guest needs
  • cross-department coordination
  • handle feedback with grace

Nice-to-have

  • storyteller and host
  • genuine passion for hospitality
  • calm under pressure
  • emotional intelligence

Key Requirements

  • Proven experience in Guest Relations or Front Office
  • Fluent in English and Italian
  • Immaculate grooming

Work Rights

Not specified

Tailored Resume

Cover Letter