ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500
Job Summary
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500.
This role involves supporting marketing plans, coordinating product launches, and developing automated dashboards to connect data from all sources.
Success requires leveraging AI tools, conducting qualitative research like focus groups, and partnering with product teams to design next-generation products.
Matching Summary
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500.
Skills & Requirements
Must-have
5+ years relevant experience
AI integration in work processes
Qualitative user experience research methods
Product launch messaging and positioning
A/B and multivariate testing implementation
Nice-to-have
Natural empathy for customer needs
Creative messaging based on value
Excellent people skills for collaboration
Passion for shaping future of work
Ability to summarize requirements into research needs