Xfinity Retail Service Associate

The Comcast Nbcuniversal Foundation Inc

Port Charlotte, FL, United States
Base pyy: $15.00; bonus/equity: commission eligibl...
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Customer experience
Mobile activation
Device troubleshooting
** Comcast is seeking a Retail Service Associate in Port Charlotte, FL, to enhance customer experiences through mobile support and operational activities. The role focuses on mobile activations, troubleshooting, and providing exceptional service, while contributing to a clean and efficient store environment. **

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Handles mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Matching Summary

Match Score: 75

** Comcast is seeking a Retail Service Associate in Port Charlotte, FL, to enhance customer experiences through mobile support and operational activities. The role focuses on mobile activations, troubleshooting, and providing exceptional service, while contributing to a clean and efficient store environment. **

Salary

Base Pay: $15.00; Bonus/Equity: Commission eligible for most sales positions; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • customer experience
  • mobile activation
  • device troubleshooting
  • technical support
  • sales support
  • store operations

Nice-to-have

  • teamwork and collaboration
  • enthusiasm for technology
  • customer confidence building
  • driving incremental revenue

Key Requirements

  • High School Diploma / GED
  • 0-2 Years of relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter