Service Engineer

Harbinger Motors

Garden Grove, CA, United States
Base: $90,000 - $120,000 usd; bonus/equity: early-...
On-site
Diagnose and resolve complex service issues
Provide field problem-solving support
Analyze warranty data for trends
Harbinger Motors is seeking a Service Engineer to diagnose and resolve complex service issues for their innovative commercial electric vehicle products. The role emphasizes technical expertise, problem-solving, and collaboration to enhance customer experience and drive product improvements

Job Summary

  • The Service Engineer will diagnose and resolve complex service issues across multiple product lines, providing critical input on design improvements, warranty support, and product performance issues.
  • Key responsibilities include contributing to technical documentation, analyzing warranty data, leading solution development, and providing advanced troubleshooting support.
  • Harbinger offers comprehensive benefits including 100% employee-covered health, dental & vision, early-stage stock options, and generous paid time off.

Matching Summary

Match Score: 85

Harbinger Motors is seeking a Service Engineer to diagnose and resolve complex service issues for their innovative commercial electric vehicle products. The role emphasizes technical expertise, problem-solving, and collaboration to enhance customer experience and drive product improvements.

Salary

Base: $90,000 - $120,000 USD; Bonus/Equity: Early-stage Stock Options; Benefits: Comprehensive Health, Dental & Vision, Robust Retirement Savings, Generous PTO

Skills & Requirements

Must-have

  • Diagnose and resolve complex service issues
  • Provide field problem-solving support
  • Analyze warranty data for trends
  • Develop technical documentation
  • Collaborate with Engineering and Manufacturing
  • Drive continuous improvement

Nice-to-have

  • Resourcefulness and accountability
  • Urgency, quality, and collaboration focus
  • Seek to Understand leadership approach
  • Do What You Say, Say What You Do mindset

Key Requirements

  • High degree of technical expertise
  • Proven project management experience
  • Strong critical-thinking and problem-solving skills
  • Advanced computer proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter