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CREDIT COUNSELLING SINGAPORE is seeking a Process & Business Analyst to bridge the gap between business stakeholders and technology teams. The role demands expertise in business process mapping, data analytics, and project management, focusing on driving improvements and delivering measurable outcomes.
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Job Summary
The role serves as a critical link between business stakeholders and technology teams to translate complex needs into actionable solutions.
Candidates will own end-to-end problem-solving including process discovery, data analysis, and ensuring successful delivery of initiatives.
The position requires leading small to medium-sized business improvement projects while maintaining a central repository of process documentation.
Matching Summary
Match Score: 75
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CREDIT COUNSELLING SINGAPORE is seeking a Process & Business Analyst to bridge the gap between business stakeholders and technology teams. The role demands expertise in business process mapping, data analytics, and project management, focusing on driving improvements and delivering measurable outcomes.
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Skills & Requirements
Must-have
Business process mapping and optimization
Requirements elicitation and documentation
Data analytics using Power BI or Excel
Project management in Agile or Waterfall
Stakeholder liaison and communication
Nice-to-have
Familiarity with process improvement methodologies
Experience with Case Management systems
Exposure to digital transformation and RPA
Experience in Singapore Social Services Agencies
Key Requirements
Bachelor's degree in Business, Information Systems, Engineering, or related field
Minimum 4 years of experience in Business Analyst or Process Analyst roles
Proven experience managing projects in Agile or Waterfall environments