Case Manager - Specialised Insurance

109

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
End-to-end claims process management
Stakeholder liaison and communication
The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.
  • EML fosters a learning culture that invests in employee development, offering comprehensive benefits including flexible work arrangements and a corporate wellbeing program.
  • This position requires a proactive approach to implementing strategies that minimize claim costs while helping injured workers navigate their journey back to work.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims process management
  • Stakeholder liaison and communication
  • Rehabilitation and return to work planning

Nice-to-have

  • Allied health or clinical background
  • Empathetic and supportive approach
  • Strategic decision-making skills
  • Resilience in supporting injured workers

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong empathy and resilience when supporting injured workers
  • Ability to facilitate case conferences and face-to-face meetings

Work Rights

Not specified

Tailored Resume

Cover Letter