Customer Service Officer - Lismore

Bank of Queensland

Lismore, Australia
Not specified; not specified; comprehensive benefi...
Exceptional communication skills
Relationship building capabilities
Proactive attitude towards customer service
The role serves as the first point of contact in the branch, providing exceptional customer service and identifying future financial needs

Job Summary

  • The role serves as the first point of contact in the branch, providing exceptional customer service and identifying future financial needs.
  • Employees will educate customers on digital banking solutions and conduct needs-based conversations to generate opportunities in personal banking and lending.
  • The company offers a comprehensive benefits package including flexible working arrangements, discounted financial products, and paid parental leave with no minimum requirements.

Matching Summary

The role serves as the first point of contact in the branch, providing exceptional customer service and identifying future financial needs.

Salary

Not specified; Not specified; Comprehensive benefits package including salary sacrificing options

Skills & Requirements

Must-have

  • Exceptional communication skills
  • Relationship building capabilities
  • Proactive attitude towards customer service

Nice-to-have

  • Previous banking experience
  • Sales experience in financial services
  • Passion for banking industry

Key Requirements

  • Career minded individual with genuine interest in banking
  • Team player committed to exceeding customer expectations
  • Background screening including identity and criminal checks required

Work Rights

Not specified

Tailored Resume

Cover Letter