Bachelor's degree in computer science or related field
The role involves shaping the business user experience and increasing platform adoption across the organization as a strategic partner to business leaders
Job Summary
The role involves shaping the business user experience and increasing platform adoption across the organization as a strategic partner to business leaders.
Candidates will lead end-to-end business analysis from discovery workshops to detailed requirements, focusing on delivering measurable business value through the ServiceNow platform.
Workday offers a flexible work approach combining in-person and remote time, requiring at least half of the time each quarter to be spent in the office or field.
Matching Summary
The role involves shaping the business user experience and increasing platform adoption across the organization as a strategic partner to business leaders.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
12+ years ServiceNow platform experience
ITIL Foundation Certification required
Bachelor's degree in Computer Science or related field
Full lifecycle development for ServiceNow customizations
Strategic advisor to business stakeholders
Nice-to-have
ServiceNow Admin Certification preferred
Experience with PagerDuty integration
Strong focus on user experience design
Proven record of driving platform adoption
Ability to work independently in fast-paced environment
Key Requirements
Minimum 12+ years of ServiceNow experience
ITIL Foundation Certification
Bachelor's degree in Computer Science or equivalent
Experience building processes for HR, Finance, Facilities