It Support Specialist

Airport Butler

Fully remote
Office 365 and exchange online experience
Microsoft intune imaging and deployment
Windows, mac os, and linux support
Airport Butler is seeking a fully remote IT Support Specialist to provide hardware and software support across various devices, manage user accounts, and troubleshoot technical issues. The ideal candidate will have experience with Office 365, Intune, and a strong background in user support and project management

Job Summary

  • The role involves providing comprehensive hardware support for computers, tablets, phones, and printers across all lines of business.
  • Candidates must manage Office 365 users, handle system imaging via Microsoft Intune, and troubleshoot issues in a heterogeneous network environment.
  • The position requires owning technology implementation projects, maintaining inventory, and creating documentation to improve user experiences.

Matching Summary

Match Score: 85

Airport Butler is seeking a fully remote IT Support Specialist to provide hardware and software support across various devices, manage user accounts, and troubleshoot technical issues. The ideal candidate will have experience with Office 365, Intune, and a strong background in user support and project management.

Skills & Requirements

Must-have

  • Office 365 and Exchange Online experience
  • Microsoft Intune imaging and deployment
  • Windows, Mac OS, and Linux support
  • Hardware installation and configuration
  • Printer troubleshooting and maintenance

Nice-to-have

  • Scripting experience for automation
  • Analytical mindset with data incorporation
  • Ability to influence device designs
  • Strong communication skills across levels
  • Experience leading cross-functional projects

Key Requirements

  • 3-5+ years of virtual experience
  • 5 to 8 years of working experience as an Application Systems Analyst
  • Relevant industry certifications preferred (Azure, Office365 Admin)
  • VDI experience required
  • Windows and Linux Server exposure

Work Rights

Not specified

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