Senior Executive / Executive - Maintenance

KONE Bulgaria

Kolkata, India
Not specified
Customer relationship management
Equipment safety and performance
Safe working practices
KONE Bulgaria is seeking a Senior Executive/Executive for Maintenance in Kolkata, India. The role focuses on customer relationship management, service operations, and leadership within the elevator and escalator industry, emphasizing safety, quality service, and proactive communication

Job Summary

  • The role is responsible for ensuring customer satisfaction through quality service and proactive on-site communication regarding callout ETAs and job completion.
  • Employees must be accountable for equipment safety, identifying site risks, and taking immediate action in case of high-risk situations.
  • KONE offers career progression opportunities within a global organization along with comprehensive learning and development programs.

Matching Summary

Match Score: 85

KONE Bulgaria is seeking a Senior Executive/Executive for Maintenance in Kolkata, India. The role focuses on customer relationship management, service operations, and leadership within the elevator and escalator industry, emphasizing safety, quality service, and proactive communication.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance
  • Safe working practices
  • Scheduled maintenance execution
  • Spare parts inventory management

Nice-to-have

  • Ambassador attitude towards customers
  • Sales lead generation capability
  • Training and coaching skills
  • Proactive communication style
  • Commitment to sustainability

Key Requirements

  • Familiarity with lift and associated technology
  • Ability to attend proposed training sessions
  • Adherence to maintenance and safety instructions

Work Rights

Not specified

Tailored Resume

Cover Letter