Senior Patient Services Officer

GenesisCare

Bedford Park, South Australia, Australia
Medical administration and reception management
Leadership and team management
Patient service excellence
This permanent, full-time role offers an exciting leadership opportunity within a dynamic, patient-focused oncology team at Flinders Private Hospital

Job Summary

  • This permanent, full-time role offers an exciting leadership opportunity within a dynamic, patient-focused oncology team at Flinders Private Hospital.
  • The position involves guiding and supporting staff to foster a culture of empathy, professionalism, and collaboration while ensuring a seamless and compassionate patient experience.
  • Benefits include exclusive discounts, paid parental leave, professional development opportunities, and comprehensive wellbeing support for employees and their families.

Matching Summary

This permanent, full-time role offers an exciting leadership opportunity within a dynamic, patient-focused oncology team at Flinders Private Hospital.

Skills & Requirements

Must-have

  • Medical administration and reception management
  • Leadership and team management
  • Patient service excellence
  • Medical accounts processing skills
  • Knowledge of Medicare and private health funds
  • Use of clinical administration systems

Nice-to-have

  • Collaborative and flexible approach
  • Continuous improvement and change initiatives
  • Strong communication and interpersonal skills
  • Performance management and coaching
  • Data analysis and reporting using Microsoft Office

Key Requirements

  • Experience managing and leading a team
  • High level medical accounts processing knowledge
  • Demonstrated healthcare customer service experience
  • Ability to communicate funding mechanisms clearly
  • Proficiency in clinical administration systems
  • Strong leadership aligned with organisational values

Work Rights

Not specified

Tailored Resume

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