Base: $18-$19ph; bonus/equity: not specified; bene...
Customer service calls handling
Production and service technician interaction
Office equipment maintenance scheduling
This position handles workflow for customer service calls, production and service technician interaction
Job Summary
This position handles workflow for customer service calls, production and service technician interaction.
Great customer experiences and service is how we built our reputation.
Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.
Matching Summary
This position handles workflow for customer service calls, production and service technician interaction.
Salary
Base: $18-$19/hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, and 2 weeks paid time off including 6 holidays
Skills & Requirements
Must-have
Customer service calls handling
Production and service technician interaction
Office equipment maintenance scheduling
Confirming install dates
Mailing customer information packets
Following up with customers
Nice-to-have
Energetic attitude
Warm welcome
Positive image projection
Serving people
Solving problems
Family-oriented culture
Key Requirements
High School Degree/GED
1-2 years Administrative Assistant experience
Previous call center or customer service experience