Servicenow Business Process Consultant México

Ondaro LLC

Mexico City, Mexico
**
Servicenow capabilities
Itsm and enterprise service management
Servicenow modules (itsm, csm, hrsd or spm)
** Ondaro LLC is seeking a ServiceNow Business Process Consultant in Mexico City to enhance business processes using ServiceNow capabilities. The ideal candidate should possess strong stakeholder communication skills and experience in ITSM, along with fluency in Spanish and English. Ondaro emphasizes a collaborative culture and offers professional development opportunities, including paid training and certifications. **

Job Summary

  • Analyze, design, and improve business processes using ServiceNow capabilities, translating business requirements into functional solutions.
  • Lead workshops with business stakeholders to identify process improvements and design optimized workflows using ServiceNow.
  • Ondaro offers a robust benefits package, investing in people through paid training, ServiceNow certifications, and dedicated training hours/dollars.

Matching Summary

Match Score: 75

** Ondaro LLC is seeking a ServiceNow Business Process Consultant in Mexico City to enhance business processes using ServiceNow capabilities. The ideal candidate should possess strong stakeholder communication skills and experience in ITSM, along with fluency in Spanish and English. Ondaro emphasizes a collaborative culture and offers professional development opportunities, including paid training and certifications. **

Skills & Requirements

Must-have

  • ServiceNow capabilities
  • ITSM and enterprise service management
  • ServiceNow modules (ITSM, CSM, HRSD or SPM)
  • ITIL frameworks
  • Spanish and English fluency

Nice-to-have

  • authentic, courageous, empathetic, customer-obsessed
  • collaborative, global consulting firm
  • precision, innovation, and impact
  • problem-solving mindset
  • balance business and technical perspectives

Key Requirements

  • Experience facilitating workshops and gathering requirements
  • Ability to translate business needs into functional designs
  • Familiarity with frameworks such as ITIL
  • Strong stakeholder communication
  • Proactive and solution-oriented

Work Rights

Not specified

Tailored Resume

Cover Letter