Implementation Manager

COMBASE USA, Inc.

North Las Vegas, NV, United States
Not specified; not specified; healthcare reimburse...
On-site
1-3 years project management experience
Saas or software implementation background
End-to-end customer onboarding ownership
COMBASE USA, Inc. is seeking an Implementation Manager to lead the development of their customer implementation function for the KORONA POS platform. The role involves managing the end-to-end onboarding process for new mid-market customers, requiring strong project management and communication skills

Job Summary

  • This role involves building the customer implementation process from the ground up for a cloud-based POS platform.
  • The manager will serve as the single point of accountability for new mid-market customers from contract signing through go-live.
  • Benefits include healthcare reimbursement, a SIMPLE IRA retirement plan, and flexible PTO.

Matching Summary

Match Score: 85

COMBASE USA, Inc. is seeking an Implementation Manager to lead the development of their customer implementation function for the KORONA POS platform. The role involves managing the end-to-end onboarding process for new mid-market customers, requiring strong project management and communication skills.

Salary

Not specified; Not specified; Healthcare reimbursement program; SIMPLE IRA; Flexible PTO

Skills & Requirements

Must-have

  • 1-3 years project management experience
  • SaaS or software implementation background
  • End-to-end customer onboarding ownership
  • Process building from scratch capability
  • Cross-functional team coordination skills

Nice-to-have

  • Experience with CRM and ticketing tools
  • Strong communication for non-technical audiences
  • Proactive problem identification abilities
  • Customer trust building in early stages

Key Requirements

  • 1-3 years of project management experience
  • Experience managing customer-facing implementations
  • Comfort operating in ambiguous environments

Work Rights

Not specified

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